Didn't receive a verification code email?
Updated Saturday, September 12, 2026 at 10:20 PM
If you haven't received your verification code, or the game shows “Unable to send your email,” try the following:
- ✉️ Double-check your email address Make sure there are no spelling mistakes or typos.
- 📥 Check your Spam or Junk folder Verification emails can sometimes be incorrectly marked as spam.
- 🔎 Search your inbox for "Static Shift Racing" Your email provider may have sorted the message into another folder or category.
- ⭐ Add our email to your contacts or safe senders This can help prevent future verification emails from being filtered.
- ⏱️ Wait a few minutes before requesting another code Some email providers can take a little longer to deliver messages. Avoid requesting lots of codes in quick succession.
- 🔄 Request a new verification code Once you've checked the above, return to the game and try sending the code again.
- 📶 Restart the game and check your connection If the game cannot send the email, restart it and try again using a stable Wi-Fi or mobile-data connection.
Still unable to receive or request a code?
If you have completed these steps and still cannot receive a code, or the game continues to show “Unable to send your email,” contact Support. Include the email address you are trying to use and the exact error message, if one appears.
In some cases, Support may be able to provide a temporary bypass code. Bypass codes are time-limited and must be kept private—do not share them with anyone.